Category: Subscriptions

The price difference on your invoice is attributed to the inclusion of applicable taxes. When you initially signed up, the displayed amount might not have factored in taxes, leading to a variance between the quoted price and the final invoiced amount. We believe in transparency, and our pricing reflects any applicable taxes to ensure accuracy…

Credits are valid for your current billing period only and will not roll over to the next period. This means any unused credits at the end of your billing period will be lost.

Yes, you will be charged for the full number of licenses you have reserved in your plan, even if some users are inactive or not using their license.

Your billing details for your CIMS subscription can be accessed within the CIMS platform itself. To view them, follow these steps: If you’re still unable to locate your billing information, you can contact CIMS customer support directly. They can assist you in finding the relevant details and answer any related questions you may have. Remember:…